You may return/exchange your order within 10 days of your purchase.
Your item(s) must be returned in the original packaging -- unused and in the same condition as you received it.
To complete your return, we require a receipt or proof of purchase. A email is just fine with us.
Refunds (if applicable):
Once your items are returned to SFT, you will receive a notification email. Once your return is inspected, you will be notified on the approval or rejection of your refund.
Once your refund is approved and processed, a credit will automatically be applied to your credit card or original payment method.
Late or missing refunds (if applicable):
It may take some time for your payment to be posted.
We recommend checking your bank account first, then notifying your credit card company.
Next, contact your bank. There is often processing time before a refund is posted.
If you still have concerns, please contact us at info@shopSFT.com
Sale items (if applicable):
Sale items cannot be refunded. Only regular priced items may be refunded.
Exchanges (if applicable):
SFT will replace items if needed. If you need to exchange for the same item, send us an email at info@shopSFT.com and return your item(s) to 11843 Bricksome Ave. Suite C. Baton Rouge, LA 708016.
To return your product, you should mail your product to 11843 Bricksome Ave. Suite C, Baton Rouge, LA 70816.
You will be responsible for shipping costs on returned items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.